Free delivery for all orders in Hong Kong.

FAQ

What size am I in louseoul?

Click into the product page to find each garment’s unique measurements in the SIZE GUIDE dropdown on the right-hand side of the page.

 

What's your return or exchange policy?

We offer one time free return for unworn, unwashed items for size exchange and damaged good. Damaged or incorrectly sized good should be return to Louseoul within 14 days. New item will be dispatched within 14 days from receipt of the good. We will not accept exchanges for alternative items. 

We will not offer exchanges for any promotional items. 

How do I process my return?

Returns are easy and free in Hong Kong. Find the return details, click here.

 

Where does Louseoul manufacture its clothing?

Our clothing and fabrics are manufactured in South Korea. Louseoul believes in quality fashion and ethical working conditions, and choose to work with factories that are able to present certifications from internationally recognised agencies.

 

Further Questions?


Please email info@louseoul.store with any questions you may have.