Shipping and Exchange
Shipping In Hong Kong - Free
Dispatched within 1 - 3 working days
Delivered within 2 - 5 working days
Exchange In Hong Kong - Free
We offer free exchange for:
- Different sizes for items in your shipment
- Replacements for damaged items
We don’t offer exchanges for:
- The same item in a different color
- A different style or item
- Any promotional item
Return period: 14 days from the date of delivery to you
Return process: 14 working days
How to exchange
1. Visit one of SF-express centre. Find SF-express center locations here.
2. On the SF-express delivery form, assign payment to receiver.
Return Address: Unit 6A, Lok moon mansion, 29-31 Queens Road East, Wanchai, Hong Kong (Receiver: Minjung Kim, Tel: +852 5972 3025)
3. Send the details listed below to email@example.com
(1) Order number
(2) New size required
(3) SF-express invoice number
For more details, click here.